WEBSITE HOSTING TERMS & CONDITIONS OF SERVICE

TERMS OF SERVICE

Sun Enterprises Ltd provides World Wide Web page hosting. Sun Enterprises Ltd reserves the right to suspend or cancel a customer's access to any or all services provided by Sun Enterprises Ltd when Sun Enterprises Ltd decides that the account has been inappropriately used or otherwise.

SERVER USE

Personal accounts are to be used by the primary owner only. Personal account holders are not permitted resell, store or give away web-hosting services of their website to other parties. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads.

Sun Enterprises Ltd reserves the right to refuse service and /or access to its servers to anyone.

Sun Enterprises Ltd does not allow any of the following content to be stored on its servers:

Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.

Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of Sun Enterprises Ltd.

Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

UNLIMITED USE POLICY

High bandwidth usage: Sun Enterprises Ltd offers an unlimited use policy by maintaining very large ratios of bandwidth per customer. In rare cases, Sun Enterprises Ltd may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, Sun Enterprises Ltd reserves the right to impose the High Resource User Policy for the consideration of all customers.

HIGH RESOURCE USER POLICY

Resources are defined as bandwidth and/or processor utilization.

Sun Enterprises Ltd may implement the following policy to its sole discretion:

When a website is found to be monopolising the resources available Sun Enterprises Ltd reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby Sun Enterprises Ltd continues hosting the website for an additional fee.

PAYMENT POLICIES

All accounts are set up on a prepay basis. Although Sun Enterprises Ltd reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due each anniversary year or month following the date the account was established. Customers will automatically be charged again at the end of their prepay period unless closure notification has already been given.

In situations where the card number on file is declined Sun Enterprises Ltd will immediately suspend the facility to purchase services on-line until the outstanding charge is processed successfully. In addition, Sun Enterprises Ltd reserves the right to suspend other services until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request.

No bills or invoices will be sent by regular mail. All invoices will be sent directly to customers via email shortly after the online purchase has been made. At this point the customer's card will be charged automatically.

All payment is in UK sterling, US Dollars or Euros.

PAYMENT OPTIONS

In order to streamline our accounting procedures and keep costs down Sun Enterprises Ltd runs a limited number of payment options.

Credit / Debit Cards:

Sun Enterprises Ltd accepts Mastercard, Visa, Switch and Solo

Cheque Payment:

This option is only available to customers who pay annually for their Sun Enterprises Ltd account. A credit / debit card number will still be required if customers require the facility to purchase domains and other services on-line. Sun Enterprises Ltd cannot guarantee that a service will be provided until after any received cheques have been cleared.

CANCELLATION AND REFUNDS

Sun Enterprises Ltd reserves the right to cancel the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership.

Customers may cancel their account at any time. Any incentives offered to customers when opening the account will also be cancelled. Customers may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation.

Refunds will be given at the discretion of the Company Management.

OUR GUARANTEE!

We really do care about our customers and provide fast, personal help every step of the way. We believe our unbeatable level of friendly customer service has been the main driving force behind the success of our business.

You can be assured that there are no banners, pop-ups or advertisements on your web space of any kind. We aim to bring you better quality, superior value hosting. We strive to provide the best value for money in web hosting services. We use one of the most stable, resilient networks in the world. Our quality servers are second to none.

We are entirely confident you will be 100% happy with any web hosting packages that you purchase from us.

If this turns out to not be the case we will refund you your package costs......

Please Note : This offer is only available for 30 days from the day of sign up and does not apply to any domain registrations, renewals or other domain fees, nor does it apply to any additional extras set up on your account during this period. Please Also Note : A £10.00 Administration charge will be deducted from your refund.

INDEMNIFICATION

Customer agrees that it shall defend, indemnify, save and hold Sun Enterprises Ltd harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Sun Enterprises Ltd, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Sun Enterprises Ltd against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Sun Enterprises Ltd' server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Sun Enterprises Ltd' server.

DISCLAIMER

Sun Enterprises Ltd will not be responsible for any damages your business may suffer. Sun Enterprises Ltd makes no warranties of any kind, expressed or implied for services we provide. Sun Enterprises Ltd disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by Sun Enterprises Ltd and its employees. Sun Enterprises Ltd reserves the right to revise its policies at any time.